Policies — Houston Heights Association

The Neighborhood · Est. 1973

Policies

Governance, organizational procedures, and guidelines for the use of HHA name, properties, and resources.

501c3
Organization Type
1973
Incorporated
Open
Board Meetings
Identity

Use of HHA Name & Logo

The Houston Heights Association name and logo (the circular seal depicting the Heights bandstand) are registered trademarks of the Houston Heights Association, Inc. Use of either requires prior written authorization from the HHA Board of Directors.

Permitted Uses

  • Official HHA communications, publications, and marketing materials produced by or on behalf of the HHA
  • Event signage and materials for HHA-sanctioned events with board approval
  • Co-branded materials where a formal partnership agreement is in place

Prohibited Uses

  • Commercial use by any individual, business, or organization without a formal licensing agreement
  • Use that implies HHA endorsement of a product, service, candidate, or position not formally adopted by the board
  • Modification, recoloring, distortion, or alteration of the seal in any form
  • Political campaigns or partisan advocacy materials

To request permission, contact the HHA at info@houstonheights.org.

Membership

Membership Policy

Membership in the Houston Heights Association is open to all residents, property owners, and businesses within or near the Houston Heights neighborhood. Membership is not required to attend public HHA events or board meetings.

Member Rights

  • Voting rights at the annual membership meeting
  • Eligibility to run for the board of directors
  • Access to member-only content, the quarterly newsletter, and advance event ticketing
  • Representation before the city on land use and neighborhood matters

Dues & Renewal

Annual dues are $30 per household. Membership runs the calendar year (January 1 – December 31). Dues may be paid online through the HHA store or by mail. The HHA does not prorate dues for partial-year memberships.

Business memberships are available at a separate rate and include a listing in the HHA Business Directory and promotional opportunities through HHA channels.

Properties

Property Use Policy

HHA properties — including the Historic Houston Heights Fire Station, Marmion Park, and Donovan Park — are available for rental by members and the general public subject to availability and the following conditions.

Rental Requirements

  • Advance reservation required for all private events
  • A signed rental agreement and deposit required to confirm booking
  • Renter is responsible for leaving the property in the condition it was found
  • No amplified music after 10 pm at park locations
  • Alcohol is permitted at the Fire Station venue with appropriate permits; it is prohibited at park locations without prior HHA approval

The HHA reserves the right to deny rental requests at its discretion. Rental proceeds support HHA programs and property maintenance.

Governance

Conflict of Interest Policy

Board members and committee chairs are expected to act in the best interest of the Houston Heights Association and the neighborhood it serves. Any board member with a financial or personal interest in a matter before the board must disclose that interest and recuse themselves from the vote.

Conflicts of interest include, but are not limited to: personal financial gain from an HHA contract or transaction, family relationships with vendors or applicants, and outside employment that creates a competing loyalty.

Conflict of interest disclosures are documented in board meeting minutes. The HHA Secretary maintains a log of disclosed conflicts available for review upon request.

Privacy

Records & Privacy Policy

The Houston Heights Association collects member information — including name, address, email, and payment data — solely for the purpose of administering membership, communicating with members, and processing transactions.

HHA does not sell, rent, or share member information with third parties for commercial purposes. Member contact information may be shared with HHA committee chairs and board members for official HHA business only.

Email Communications

Members who provide an email address will receive the HHA newsletter and event notifications. Members may opt out of email communications at any time by contacting info@houstonheights.org or using the unsubscribe link in any HHA email.

Procedures

Complaints & Grievances

Any member or community resident who has a complaint about HHA operations, board conduct, or policy may submit a written grievance to the HHA Board of Directors via info@houstonheights.org.

The board president will acknowledge receipt within 14 days and present the matter to the full board at the next regularly scheduled meeting. The complainant will be notified of the board's response in writing.

Complaints regarding deed restriction violations should be directed to the Land Use Committee. Complaints regarding rental or property issues should be directed to the Property Manager.

Questions?

Get in touch with the HHA.

For policy questions, use of the HHA name, or governance matters, contact us directly.